Martex Health Adult Triple Layer Mask with SILVERbac™ Antimicrobial Technology
Really like these masks but 2 of the 6 I ordered were not sewn completely across the top of the middle seam.
Please reach out to our customer service team at Support@gryphonhome.com with photos of the defective masks and we would be happy to process a replacement.
Ear loops were not well connected. One was already detached upon opening the package, and another snapped the first time placing on ears.. Very disappointing given that they are non-returnable.
I'm very sorry to hear you received your masks showing a defect. Please reach out to us at Support@gryphonhome.com to help resolve the issue.
Nice designs too big for my face. I purchased the larger size this time because I thought they were like the others with the elastic band loops which are great but were too tight and constantly pulled so I said if these are the loops then the larger size would be great but these are too big
Mostly my fault though should have paid more attention to what I was buying. But I love your products just that these are way too big
I like the looks of the masks I purchased, however, they didn't fit snuggly around my nose or face. I adjusted the ear straps but there really needs to be a bendable nose piece that will form around the nose for a snugger fit.
Thank you for bringing this to our attention. Gryphon Home greatly appreciates your feedback as we're constantly trying to improve our Face Masks.